When you arrive on site it would speed things up if you have your ticket with the bar code showing. This can be on paper or better still on your smart phone. If you are using your phone download the PDF that has the bar code on it and then take a screen grab of it. Keep it in your photos and we can scan it from there. This is important as there may not be a mobile signal at the location. We will do all we can to make sure entry is speedy as possible. If in doubt get in touch before the event.
Find the most comfortable position for your group. For the best experience don't be too close or too far away from the speakers there will be music being played to help you find your ideal spot. Ensure you have a blanket or chair to sit on. Wrap up warm as even our hottest summers can be a little chilly in the evening.
Refreshments are generally available and we ask that you make use of the venues facilities. However for up to date information n read the ticket information before purchasing a ticket.
There may be a 15 minute interval for you to have a comfort break as well as sample some great food and drink.
To ensure that everyone has a choice to smoke or not to smoke there will be a designated location for those who wish to use cigarettes, e-cigarettes or vaporisers. Please do not be offended if we invite you to use a dedicated location.
We want to offer a good experience at a great price and encourage visitors to purchase tickets in advance. This ensures we have a better idea of numbers attending and allows us to announce that events are sold out rather than turn people away on the night.
You will receive an email on the day of the event if The Open Air Cinema have to cancel the event due potential heavy rain or high winds that represent a danger to the public and staff. We will immediately refund your on line purchase and your booking fee will be retained buy Billetto. However by re-booking for the rescheduled event we will email you a code and no booking fee will apply.
If you've read our FAQ and still have a question, please get in touch.